Frequently Asked Questions

We now have an FAQ list that we hope will help you answer some of the more common ones.

LIFE @ VIT

Does VIT offer summer semester?

Yes. VIT offers limited subjects for the summer semester in November for HE students. As a student, you will be advised on the subject’s availability prior to the commencement of the summer semester. To obtain more information, please email HE-SSO@vit.edu.au

 

Can I change to another course within VIT?

You may request a course change by emailing
VETsupport@vit.edu.au if you are a VET/ELICOS student or
HE-SSO@vit.edu.au for HE students

 

Can I pay my fees over the phone?

No. Payments must be done in person using EFTPOS, credit card, cash, personal cheque, bank cheque, or electronic funds transfers.

 

Can I have a fee payment extension?

If you wish to have a fee payment extension, please email finance@vit.edu.au or call 1300 17 17 55

 

What is the weight average mark?

FOR VET STUDENTS
Vocational Education Courses are skilled marked. Hence, the marking its not measured by percentages. To complete your qualification, you must have all your units marked Competent. In the case an assessment being marked Not Yet Satisfactory (NYS) you have the option to fix it and re-submit to achieve Competency.

FOR HE STUDENTS
Grade Interpretation:
A: 80 – 100% B: 70 – 79% C: 60 – 69% D: 50% – 59%
F: < 50% (FAIL) WH: Withheld WD: Withdrawn

 

I would like to request a special consideration during exams/assessments, how can I do that?

If there is any special consideration you did not mention during your admission process, please make sure you let us know and provide enough evidence to enable us to take it into account for your Course. Please sent any request or document to:
VETsupport@vit.edu.au if you are a VET/ELICOS student or
HE-SSO@vit.edu.au for HE students

 

How many exams are campus-based?

FOR HE STUDENTS ONLY
The information regarding campus-based exams for each semester will be available on Moodle (LMS) 3 weeks prior the examination start date.

 

How do I get my exam timetable?

FOR HE STUDENTS ONLY
Your exam timetable for each semester will be available on Moodle (LMS) 3 weeks prior to the examination start date.
The general information regarding examinations for each semester will be available on Moodle (LMS) 3 weeks to prior to the examination start date.

 

How do I get my Assignments?

FOR VET STUDENTS
Assignments will be given by your trainer during the theory sessions. You must complete and submit them in reception. Please make sure your trainer has signed it, you have added a cover sheet (available in reception) and any extra documents (practical evidence / pictures) before you submit.

FOR HE STUDENTS
Assignments will be given by your lecturer during class. You must complete and submit them via Moodle (LMS)

 

How do I know my academic progress?

FOR VET STUDENTS If you want access to your current academic progress, please approach reception or email: VETsupport@vit.edu.au if you are a VET/ELICOS student or HE-SSO@vit.edu.au for HE students

 

How do I get my assessments results?

FOR VET STUDENTS
You will receive in your student email feedback an outcome for every unit. In case the outcome is Not Yet Satisfactory (NYS), please follow the instructions to correct the assessment and check with your trainer before re-submitting your assessment.

FOR HE STUDENTS
You will receive in your student email feedback an outcome for every unit in each Semester.

 

I am a current student. Can I apply for a scholarship?

VIT offers merit scholarships to support our students. Please visit our Fees & Scholarship page to find out more about our current scholarships that we are offering.

 

I’m struggling with personal issues and need help. What are my options?

We have free counselling services available at VIT. Please approach reception, call us on 1300 171 755 or email support@vit.edu.au  to book an appointment.

If you want to be referred to a specific support entity or external referral, please email support@vit.edu.au

If you wish to talk to someone immediately, please contact the service Lifeline 24/7 : Phone: 13 11 14

 

What happens if I fail the unit?

FOR VET STUDENTS

  • Duration of each unit is outlined in the timetable
  • You can see all units of the current course through Moodle
  • For VET Courses it is not possible to withdraw from any unit assigned to you
  • You will receive in your student email feedback an outcome for every unit. In case the outcome is Not Yet Satisfactory (NYS), please follow the instructions to correct the assessment and check with your trainer before re-submitting your assessment.

FOR HE STUDENTS

  • HE-SSO will send you your Study Plan during the enrollment period in each semester which contains the units you are required to study
  • Through your Moodle account you should be able to see all units of your current semester
  • For that reason, you cannot withdraw from the units.
  • You will receive in your student email feedback an outcome for every unit in each Semester. If you wish you can follow the instruction in the email and apply for Review of Grades. If you don’t apply or your application was unsuccessful, you are required to enrol again to that unit.

 

I cannot complete the assignment on time, can I withdraw from the unit?

FOR VET STUDENTS

  • Duration of each unit is outlined in the timetable
  • You can see all units of the current course through Moodle
  • For VET Courses it is not possible to withdraw from any unit assigned to you
  • You will receive in your student email feedback an outcome for every unit. In case the outcome is Not Yet Satisfactory (NYS), please follow the instructions to correct the assessment and check with your trainer before re-submitting your assessment.

FOR HE STUDENTS

  • HE-SSO will send you your Study Plan during the enrollment period in each semester which contains the units you are required to study
  • Through your Moodle account you should be able to see all units of your current semester
  • For that reason, you cannot withdraw from the units.
  • You will receive in your student email feedback an outcome for every unit in each Semester. If you wish you can follow the instruction in the email and apply for Review of Grades. If you don’t apply or your application was unsuccessful, you are required to enrol again in that unit.

 

How do I access my coursework unit material?

FOR VET STUDENTS

  • Duration of each unit is outlined in the timetable
  • You can see all units of the current course through Moodle
  • For VET Courses it is not possible to withdraw from any unit assigned to you
  • You will receive in your student email feedback an outcome for every unit. In case the outcome is Not Yet Satisfactory (NYS), please follow the instructions to correct the assessment and check with your trainer before re-submitting your assessment.

FOR HE STUDENTS

  • HE-SSO will send you your Study Plan during the enrollment period in each semester which contains the units you are required to study
  • Through your Moodle account you should be able to see all units of your current semester
  • For that reason, you cannot withdraw from the units.
  • You will receive in your student email feedback an outcome for every unit in each Semester. If you wish you can follow the instruction in the email and apply for Review of Grades. If you don’t apply or your application was unsuccessful, you are required to enrol again in that unit.

 

How do I find out when I have to complete a unit?

FOR VET STUDENTS

  • Duration of each unit is outlined in the timetable
  • You can see all units of the current course through Moodle
  • For VET Courses it is not possible to withdraw from any unit assigned to you
  • You will receive in your student email feedback an outcome for every unit. In case the outcome is Not Yet Satisfactory (NYS), please follow the instructions to correct the assessment and check with your trainer before re-submitting your assessment.

FOR HE STUDENTS

  • HE-SSO will send you your Study Plan during the enrollment period in each semester which contains the units you are required to study
  • Through your Moodle account you should be able to see all units of your current semester
  • For that reason, you cannot withdraw from the units.
  • You will receive in your student email feedback an outcome for every unit in each Semester. If you wish you can follow the instruction in the email and apply for Review of Grades. If you don’t apply or your application was unsuccessful, you are required to enroll again in that units.

 

How do I apply for a deferment?

Please complete the Deferment Form available on our website and hand in to reception or send it back to:
VETsupport@vit.edu.au if you are a VET/ELICOS student or
HE-SSO@vit.edu.au for HE students.
You must be aware that you need to provide enough supporting documents to defer your course, as the decision will be made based on them.

 

What do I have to do if I have to go to my home country for an emergency?

If you wish to discuss your absence further kindly book an appointment to see student services or email:
VETsupport@vit.edu.au if you are a VET/ELICOS student or
HE-SSO@vit.edu.au for HE students.

 

Can I go to my home country while I am studying?

You can travel outside Australia during VIT break periods. However, VIT does not grant break periods during the study period. If you wish to have days of absence approved by VIT you must apply for a deferment. However, as an international student, you must follow VIT procedure if you wish to go outside Australia during a study period. Under all circumstances you must apply for a deferment if you wish to leave the country during your studies.

 

How do I get a reference letter, invitation letter, enrolment letter, holiday letter from VIT?

For any reference letter please complete the request for Reference Letters Form available on our website and hand it in to reception or send back to:
VETsupport@vit.edu.au if you are a VET/ELICOS student or
HE-SSO@vit.edu.au for HE students.
Please make sure to write clearly the reason for your request and include any extra details in the letter.
Please note the processing times for any reference document is 2 to 4 weeks.

 

I need evidence of my enrolment. Who should I contact?

For any reference letter please complete the request for Reference Letters Form available on our website and hand it in reception or send back to:
VETsupport@vit.edu.au
if you are a VET/ELICOS student or
HE-SSO@vit.edu.au for HE students.
Please make sure to write clearly the reason for your request. Please note the processing times for any reference document is 2 to 4 weeks.

 

I am enrolled and have my username and password. What is the next step?

Please consult the timetable given out at orientation session and follow your trainer’s instructions.

 

I can’t log on. My username or password are not working. What should I do?

In case your username or password aren’t working, please email LMS@vit.edu.au with your student number.

 

How do I get my username and password as a VIT student?

Your username and password are sent to you shortly after your orientation, if you need help recovering your log in details please email LMS@vit.edu.au

 

Policy Register

All VIT policies and procedures are available in our website, please follow the link: policies-procedures-forms
If you have further questions regarding any procedure kindly approach reception or email support@vit.edu.au

 

Where can I find my course planner?

Your Course Planner is sent to you shortly after your orientation, if you need help recovering your Study Planner please email:
VETsupport@vit.edu.au if you are a VET/ELICOS student or
HE-SSO@vit.edu.au for HE students.

 

What is my student email address?

Your student email address is sent to you shortly after your orientation, if you need help recovering your Student email name please email LMS@vit.edu.au

PROSPECTIVE STUDENTS

How can I research about my destination?

There are different resources that you can research about your destination. Google search is one of the easiest and fastest search engines to search about any topics. You can also use the Australian Government website to check accurate visa conditions and any legal topic. If you are thinking about traveling in Australia, you can take a look at Pinterest for unique places.
The link below can be useful: https://www.studyinaustralia.gov.au/

 

What English language tests are acceptable for Australian student visas?

You can satisfy the English language requirements in several ways (IELTS, TOEFL iBT, PTE (Academic), CEFR (CAE or CPE and others) to meet the VIT’s Course-specific English language requirements. Before the proposed date of commencement of course enrolment, you must satisfy the requirements in one sitting or combinations of English preparation or you may be considered subject to meeting our internal assessment on a case by case basis. Please contact VIT for further admissions enquiries at admissions@vit.edu.au

 

What is the cost of living in Australia?

Knowing the average living costs in Australia is an important part of your financial preparation.
The Department of Home Affairs has financial requirements you must meet in order to receive a student visa for Australia.
As of October 2019, the 12-month living costs are AUD$21,041 for students or guardians, AUD$7,362 for partners coming with you, and AUD$3,152 for a child coming with you. Please refer to the link below for more information about cost of living in Australia:https://www.studyinaustralia.gov.au/English/Live-in-Australia/living-costs

 

How much will it cost to study in Australia as an international student?

The cost of study is different based on different factors such as:

  • The course that you choose
  • The education provider price
  • Whether you are an international student or a local student
  • How long your course is

Please refer to the link below for more information about VIT courses cost:2020 VIT Fees table

 

What are the minimum qualifications and requirements to study in Australia?

You can satisfy the English language requirements in a number of ways (IELTS, TOEFL iBT, PTE (Academic), CEFR (CAE or CPE and others) to meet the VIT’s Course-specific English language requirements. Before the proposed date of commencement of course enrolment, you must satisfy the requirements in one sitting or combinations of English preparation or you may be considered subject to meeting our internal assessment on a case by case basis. Please contact VIT for further admissions enquiries.

Minimum Age Requirement for all Courses: 18 years or older at the commencement of the course

Please find the details of Course Entry Requirements here.

INQUIRY

Does VIT provide accommodation?

VIT can help find accommodation for students in apartments or homestay. If students require airport pickup, arrangements will be made for them to be met at the airport. VIT must be notified at least 10 working days in advance of the confirmed flight details and accommodation requirements. Applicants should indicate their preference for the type of accommodation they require on the Application Form. You can also find more options at; Homestay, Village Accommodation or Hostel: www.ozihouse.com Private Rental: https://www.gumtree.com.au/ Online student accommodation services: https://www.unilodge.com.au

 

Does VIT provide course materials?

Yes, we provide text books, printed materials and e-books.

 

Can I enroll in VIT if I am under 18?

VIT currently does not offer any course to students under the age of 18.

 

Can I transfer between campuses?

Yes. If you wish to transfer between campuses, please email VETsupport@vit.edu.au if you are a VET student, or HE-SSO@vit.edu.au if you are a HE student.

 

Am I allowed to work during my course?

You cannot work until you have commenced your course in Australia. A student visa allows you to work up to 40 hours per fortnight once your program has commenced and is in session, and unrestricted hours when your program is not in session.
Find out more at https://www.studymelbourne.vic.gov.au/employment-and-work

 

How do I pay my fees?

Students are required to pay the fees and any other charges, such as the re-assessment or re-enrolment fee (where applicable), by the due date as notified. If tuition fees are not received by the due date, students will be advised of VIT’s intention to cancel their enrolment.

Initial payment
As an overseas student, you are required to make an initial payment comprising your first semester’s tuition fees, the overseas student health cover charge, and any other fees prescribed by VIT prior to receiving a Confirmation of Enrolment (COE) statement.

Subsequent payments
As a rule, all tuition fees must be pre-paid 2 weeks in advance of the semester commencement date. After commencing studies at VIT you may be able to choose other payment options with the agreement of VIT.

Methods of payment

VIT accepts the following methods of fee payment: cash, EFTPOS, credit card, personal cheque, bank cheque, or electronic funds transfers. The Student Identification Number (SID), name is to be mentioned as reference in all the transactions and details of payment e-mailed to info@vit.edu.au with the SID.

Payment (Australian dollars only) can be made by the following methods: Bank draft sent to the VIT (Victorian Institute of Technology) or Deposit into the “VIT (Victorian Institute of Technology) Overseas Students Trust Account” via telegraphic transfer to

Bank – ANZ
Address: 420 St Kilda Road, Melbourne, Victoria 3004, Australia.
Account Name: “VIT (Victorian Institute of Technology) Overseas Students Trust Account”
BSB No: 013 423
Account Number: 3493 60666
Swift Code: ANZBAU3M

Student can make payment in person at our campus by VISA and Mastercard or in cash. Payments by EFT or direct remittance should include reference / Student ID in the payment reference. Note: A surcharge of 1.5% for Visa, MasterCard and American Express credit card will apply. For more information please visit our website: International Students

 

What are the course fees?

Visit VIT website for more information about course fees: Courses Fees

 

Am I eligible to study at VIT?

Please find the details of Course Entry Requirements here.

APPLICATION

Can VIT help me apply for a student visa in Australia?

VIT is unable to assist with visa applications. You can find comprehensive information about how to apply for your student visa on the Department of Home Affairs’ website

 

How do I find an education agency?

You can find an education agency by visiting our website: Agents.

 

How long does the application process take?

If your application is approved and you accept the offer you must submit the Enrolment Acceptance to VIT. Once VIT receives the signed Enrolment Acceptance it will accept payment (via bank draft or electronic transfer) and issue the (eCOE) Electronic Confirmation of Enrolment to you or your education agent within 48 hours.
If the submission documentation is incomplete your application will not be processed and you or your education agent will be contacted for the required information.

How do I apply for a course as an international student?

Ensure that the application form has been fully completed and signed and all course entry requirement documents have been provided. Please email your Application Form and course entry requirement documents to admissions@vit.edu.au Upon receipt of your application, you will be sent a letter of offer, detailing total course costs, course duration and course details. For International Students, this may be sent to you or your education agent via email and will include a copy of the Enrolment Acceptance.

Find out more at International Students

ENROLMENT

How do I get a new Confirmation of Enrolment (CoE)?

If you wish to get new Confirmation of Enrolment (CoE) please follow the procedure to apply as a new student.

 

How do I get a copy of my Confirmation of Enrolment (CoE)?

To obtain a copy of your current CoE please email admission@vit.edu.au.

 

What is a Confirmation of Enrolment (CoE)?

Confirmation of Enrolment (CoE) it’s an official document issued to international students by universities in Australia. It confirms that you have accepted a place in a course and have paid your tuition fees.

ADMISSION

Can I obtain credits from my previous studies?

If you are seeking credit transfer for the same or similar unit/s previously completed at a different institute, you must submit the following supporting documents with your credit transfer application:
– Certified copy of relevant certificates and results for any studies that you have completed
– Unit outlines
– Credit Transfer Application Form – available at VIT reception

Kindly send us your credit transfer request to admissions@vit.edu.au

 

If my visa gets refused, can I apply for a refund?

If a student was refused a student visa and the refusal was a reason for the student’s failure to start the course on the agreed starting day for the course, or withdrawing from the course on or before the agreed starting date, the course fee (tuition fee and the non-tuition fee) minus the lesser of the following will be refunded:

  • 5% of the amount of course fees received by the provider in respect of the student before the default date
  • Visa Refusal Default Amount: AU$500.00

If a student was refused a student visa after the student commenced the course and that refusal has resulted in either the student withdrawing from the course or the student failing to pay an amount that he/she is liable to pay VIT to undertake the course, the tuition fee for the weeks in the default period (unspent tuition fees) will be refunded. Non-tuition fees paid will not be refunded. Refund amount = weekly tuition fee x weeks in default period

 

My letter of offer has conditions, what does it mean?

If your offer is conditional, you need to meet the conditions of your offer before accepting it. If you have been sent an unconditional offer, you can choose to accept it immediately. Should you be unsure of any conditions contained in the letter of offer, please contact Admissions admissions@vit.edu.au
How do I accept my letter of offer?

To accept the offer, you must sign the Enrolment Acceptance Agreement and return it to us together with payment for the initial deposit required to secure your place as per the Letter of Offer.

 

How long does it take to get a letter of offer?

Generally, it takes 2 to 3 working days; however, it may vary during public holidays and school holidays.

ORIENTATION

How do I get access to the VIT library?

After your orientation, you will receive your login and password details to access LMS and library resources. VIT’s library has an excellent selection of current print books, e-Books and e-Journals to help you achieve success in your studies. e-Journals and e-Books are available to our students 24/7, and can be viewed on virtually any device. VIT has a qualified librarian on duty to help students with all their information needs.

 

Can I print my assessments at VIT campus? Do I need to pay for that?

Yes you can print- no free prints are available, each black and white page cost 8 cents or they can contact front desk.

 

Do I get access to VIT computers?

Yes, you do. VIT has excellent libraries with access to online materials and computer resources for all current students. You can use desktop computers located in the library and computer labs, or you might borrow a laptop to be used inside the campus.

 

Can I change my timetable?

It depends on the unit’s availability. Please contact student service for more information: VETsupport@vit.edu.au if you are a VET/ELICOS student.

 

When do I get my timetable?

Your timetable has been sent to your email one week before orientation. If you did not receive it, it will be provided to you during the orientation session.

 

When do I get my student identification number?

Your student ID will be provided shortly after the orientation session.

 

What happens if I did not attend my orientation?

As orientation is a mandatory requirement, if you fail to attend orientation, your CoE will be cancelled and you may have to move your intake. If you could not attend your orientation, please inform your education agent immediately or email us at admissions@vit.edu.au

 

Why is it important to attend orientation?

Staff who run the orientation program work hard to ensure that you as a student will be well equipped to achieve the best possible success in your studies. There is a lot of information for you to understand and consider as you move through your studies at VIT.

The orientation includes the following:

  • Information on Course of Study, academic requirements and timetables
  • Course payment plan
  • Institute policies and procedures, including Refund Policy, Deferral, Suspension and Cancellation Policy, Fees and Charges Policy, Reassessment Policy, Complaints Policy and Academic Integrity Policy
  • Course delivery locations
  • Marking and assessment procedures
  • Student facilities and common areas
  • Distribution of prescribed resource material, student handbook and student guide
  • Fire safety, evacuation and emergency procedure
  • OH&S legislation and information
  • Public transport
  • Advice on counselling and health services

Once you are concentrating on your studies, you will feel less stressed if you are already comfortable with the institution, your educators, other staff and its services.

 

Can someone else attend orientation instead of me?

No, no one can attend instead of you. You must attend orientation in person and provide your passport to prove your identity.

Do I have to attend orientation?

Yes, attending orientation before starting your course is mandatory and very important. If you fail to attend, your course will remain uncommenced and your CoE will be cancelled.

 

When is my orientation?

You will be advised of the orientation date on your letter of offer.

GRADUATION

Are there any fees I need to pay to attend the graduation ceremony?

Yes, you will be required to purchase/hire your graduation attire. You need to apply to graduation, send them an email for details.

 

How many guests can I invite to my graduation ceremony?

It depends on the availability of tickets.

 

Do I have to attend the graduation ceremony?

No, HE students are not obliged to attend the graduation ceremony; however, they must pay the fee to obtain the completion certificate. If you are a VET/ELICOS student, you can collect your completion certificate in person 2 to 4 weeks after you have successfully completed your course. You can also authorize another person to collect the completion certificate on your behalf. This person must show identification (photo ID, passport or Australian driver license)

 

Can someone else collect my completion certificate on my behalf?

It is only permitted for VET/ELICOS students. You must send us an email authorizing the person who will collect the completion certificate on your behalf. This person must show identification (photo ID, passport or Australian driver license). HE students are required to collect their completion certificate in reception.

 

How do I collect my completion certificate?

You can collect your completion certificate in reception. If you wish to have a digital copy of your completion certificate, please email: VETsupport@vit.edu.au if you are a VET/ELICOS student or HE-SSO@vit.edu.au ( its for Melbourne), HE-SSO-SYD@vit.edu.au ( for sydney campus) for HE students